NHTSA Complaint #11205696 — 2010 MERCURY MARINER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11205696
Vehicle	2010 MERCURY MARINER
Component	STRUCTURE:BODY
Date of Incident	April 18, 2019
Date Filed	May 6, 2019
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

DRIVING HOME FROM WORK IN THE POURING RAIN GOING 45MP, MY HOOD FLEW OPEN, BUSTED MY WINDSHIELD, DAMAGED THE HOOD AND A FEW OTHER THINGS, I COULD NOT SEE WHERE I WAS GOING AS I WAS SCARED DID NOT KNOW WHAT HAPPENED I FINALLY PULLED OF THE ROAD AND SAT THERE CONFUSED, APPARENTLY THE SAFETY LATCH DID NOT CATCH , THIS SHOULD NEVER OF HAPPENED, SO GOING ON 3 WEEKS AND 2,500 IN DAMAGES AND NO VECHICLE LATER WE CANNOT UNDERSTAND HOW THIS COULD OF HAPPENED.

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