NHTSA Complaint #10947845 — 2010 MERCURY MARINER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10947845
Vehicle	2010 MERCURY MARINER
Component	STRUCTURE:BODY
Date of Incident	January 25, 2017
Date Filed	January 26, 2017
Mileage	123,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

REAR HATCH WINDOW HINGES CRACKED DUE TO THE METAL DETERIORATING CAUSING THE WINDOW TO SHIFT AND BECOME LOOSE AND SUBJECT TO FALLING AWAY FROM THE VEHICLE. I HAD THE HINGES REPLACED ON 1-25-17 PRIOR TO ANY ACCIDENT THAT COULD HAVE RESULTED. MY ONLINE RESEARCH SHOWS FORD HAS NOT TAKEN ANY RESPONSIBILITY FOR THE DEFECTIVE WINDOW HINGE LACHES

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