NHTSA Complaint #11203826 — 2016 HYUNDAI TUCSON

I GO TO START MY CAR IN THE MORNING AND IT IS MAKING A LOUD TAPPING NOISE THE VEHICLE WAS STATIONARY IN MY DRIVEWAY. BUT AS IT WARMED UP IT WENT AWAY SO I CONTINUED TO DRIVE TO WORK IT WAS FINE ALL DAY BUT I FIGURED I WOULD LET THE DEALERSHIP TAKE A LOOK AT IT SINCE IT'S WASNT A PLEASANT NOISE. I DROP THE VEHICLE OFF AND THEY SAID THE OIL IS EXTREMELY LOW (I'VE ONLY HAD THIS CAR FOR ABOUT A MONTH) I HAD BOUGHT IT FROM A DEALERSHIP SO I ASSUMES ALL THE FLUIDS WOULD BE FINE UNTIL I NEEDED AN OIL CHANGE. WELL THEY CONTINUED WITH THE OIL CHANGE AND FOUND METAL SHAVINGS IN THE OIL PAN THEY THEN DROPPED THE OIL PAN AND FOUND METAL CHUNKS. THEY TOLD ME THE VEHICLE IS STILL UNDER THE BUMPER TO BUMPER WARRANTY AND THAT THE ENGINE NEEDED TO BE REPLACED. I THEN ASKED AROUND ABOUT WHY A VEHICLE THIS NEW WOULD NEED THE ENGINE REPLACED AND THEY SAID THAT HYUNDAI HAS A RECALL OUT FOR THOSE ENGINES THAT THEY TEND TO FAIL BUT I CAN NOT FIND ANYWHERE THAT MY VEHICLE HAS A RECALL. THIS HAS BEEN THE MOST INCONVENIENT PROCESS THE DEALERSHIP HAS HAD MY CAR FOR ABOUT A MONTH AND DO NOT EVEN HAVE A ETA FOR WHEN THE ENGINE WILL COME IN.