NHTSA Complaint #11203287 — 2018 KIA SPORTAGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11203287
Vehicle	2018 KIA SPORTAGE
Component	ELECTRICAL SYSTEM
Date of Incident	February 21, 2019
Date Filed	April 23, 2019
Mileage	5,925 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

VEHICLE SUDDENLY DECELERATED TO 20 MPH ON ONE WAY HIGHWAY IN A PASSING ZONE. PROBLEM THEN DIAGNOSED AS ENGINE FAILURE. 5 WEEKS LATER, WITH VEHICLE STILL OUT OF SERVICE, DIAGNOSED INSTEAD AS WIRING HARNESS PROBLEM. WIRING HARNESS REPLACED. BRAND NEW CAR, 11 MONTHS OLD , 5,925 MILES, SERVICED WITH FIRST OIL CHANGE 5 DAYS BEFORE PROBLEM OCCURRED. KIA ROADSIDE ASSISTANCE HAD NO REGARD FOR MY SAFETY ON THE SIDE OF A DANGEROUS FREEWAY AND HAD TO BE RESOLVED TWO HOURS LATER WITH AAA SERVICE TOWING. STILL NO REIMBURSEMENT FROM KIA.

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