NHTSA Complaint #11693945 — 2018 KIA SPORTAGE

This vehicle has a safety issue with the headlights. Basically, the low beams for both, driver and passenger sides are not functioning at all. Several diagnostic have been done to repair the existing issue such as replacing new light bulbs, new OEM turn signal switch, replacing whole new headlight assembly for both driver/ passenger sides, checking the relay, replacing new fuses, though, the issue still exists to date and the vehicle is undrivable in the dark. On a side not, only high beam works and turn signals, that is basically it. Several auto service centers have advised me to submit a report as a safety issues since all options have been exhausted. With that said, this safety issue concerning headlight should be addressed with the manufacturer. Thank you for taking this matter seriously!