NHTSA Complaint #11650881 — 2018 KIA SPORTAGE

The contact owned a 2018 Kia Sportage. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted into first gear. While attempting to accelerate, the vehicle jerked and briefly lost motive power before slamming into gear. No warning light was illuminated. The contact stated that an abnormal burning odor was coming from under the hood and entered the vehicle through the A/C vents. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The thermostat and the electric switch on the driver’s side window were replaced. The contact stated that while driving uphill or going downhill, the RPM fluctuated, and the engine revved abnormally. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.