NHTSA Complaint #11197274 — 2017 BUICK ENCORE ENGINE

Complaint Details

ODI Number	11197274
Vehicle	2017 BUICK ENCORE
Component	ENGINE
Date of Incident	April 15, 2019
Date Filed	April 18, 2019
Mileage	12,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY 2017 ENCORE BURST INTO FLAMES. I ARRIVED TO WORK AFTER LUNCH, I PARKED AND TURNED OFF THE IGNITION AND I SEE SMOKE COMING FROM UNDER THE HOOD OF MY CAR. I PAUSED JUST A MOMENT TO SEE IF IT WAS GOING TO STOP BUT IT GOT WORSE VERY FAST. I GRABBED MY PURSE AND JUMPED OUT OF THE CAR AS THE FRONT END CLOSEST TO THE WINDSHIELD WAS BECOMING ENGULFED IN FLAMES. I IMMEDIATELY CALLED 911 BUT BY THE TIME THE FIRE DEPARTMENT ARRIVED, IT WAS TOO LATE TO SAVE THE CAR.

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