NHTSA Complaint #11196411 — 2013 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11196411
Vehicle	2013 HYUNDAI SONATA
Component	ENGINE
Date of Incident	November 1, 2018
Date Filed	April 15, 2019
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE. UPON INSPECTION, IT WAS DISCOVERED THAT THE ENGINE OIL WAS EXTREMELY LOW. THE CONTACT INDICATED THAT OIL WAS ADDED EVERY TWO DAYS DUE TO EXCESSIVE OIL CONSUMPTION. THE VEHICLE WAS TAKEN TO FRED BEAMS HYUNDAI OF FLEMINGTON (180 US 202, BUILDING B, FLEMINGTON, NJ), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 120,000.

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