NHTSA Complaint #11195757 — 2013 FORD TAURUS FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11195757
Vehicle	2013 FORD TAURUS
Component	FUEL/PROPULSION SYSTEM
Date of Incident	April 4, 2019
Date Filed	April 12, 2019
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

VEHICLE OCCASIONALLY WOULD STALL AT INTERSECTIONS OR TRAFFIC LIGHTS; EVENTUALLY THE CAR WOULD NOT RESTART AT ALL. I HAD TOWED TO FORD DEALER IN KNOXVILLE TN WHERE THEY DIAGNOSED THE PROBLEM AS THE FUEL PUMP, WHICH THEY HAVE REPLACED AT $905 PLUS TAX. I READ FOR RECALLS AND CAME ACROSS 16V621000 WHICH COMPLETELY DESCRIBES MY CAR'S PROBLEM. THE VEHICLE HAS ONLY DONE 125,000 MILES. A FUEL PUMP SHOULD NOT HAVE ISSUES WITH MILEAGE. PLEASE CAN YOU HELP ME OBTAIN REIMBURSEMENT. IN TWO OCCASIONS A CAR NEARLY HIT ME FROM BEHIND AS I WAS STALLED.

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