NHTSA Complaint #11195394 — 2008 HYUNDAI ENTOURAGE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11195394
Vehicle	2008 HYUNDAI ENTOURAGE
Component	SERVICE BRAKES
Date of Incident	April 1, 2019
Date Filed	April 10, 2019
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. WHEN DEPRESSING THE BRAKE PEDAL, IT TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

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