NHTSA Complaint #11478449 — 2008 HYUNDAI ENTOURAGE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11478449
Vehicle	2008 HYUNDAI ENTOURAGE
Component	SUSPENSION
Date of Incident	July 5, 2022
Date Filed	August 9, 2022
Mileage	135,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

The contact owns a 2008 Hyundai Entourage. The contact stated that while his daughter was driving 40 MPH, the steering wheel turned sideways as all four wheels remained straight. The ESC off warning light illuminated on the instrument panel. The contact's daughter was able to slowly drive the vehicle home despite the failure. The contact then test drove the vehicle and experienced the failure. The contact entered his driveway and noticed that the front driver’s side tire had detached from the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 13V556000 (Suspension) which he linked to the failure. The manufacturer had been notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 135,000.

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