NHTSA Complaint #11501545 — 2008 HYUNDAI ENTOURAGE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11501545
Vehicle	2008 HYUNDAI ENTOURAGE
Component	SERVICE BRAKES
Date of Incident	March 12, 2022
Date Filed	January 12, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I had an appointment at the dealer for the recall only. Upon completion of scheduled appointment, I assumed the vehicle recall had been rectified. After my vehicle was at the dealership for several hours, the dealer did not complete the recall. The mechanic said the part was on backorder. They would contact me once it was in stock and available for installation. That was March 12, 2022 at Boch Hyundai in Norwood, Massachusetts. Information regarding recall is listed below: Manufacturer Recall Number 188 NHTSA Recall Number 20V061000

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