NHTSA Complaint #11195378 — 2018 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11195378
Vehicle	2018 HYUNDAI SONATA
Component	ENGINE
Date of Incident	February 22, 2019
Date Filed	April 10, 2019
Mileage	22,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHEN THE VEHICLE WAS STARTED, IT SPUTTERED AND FAILED TO ACCELERATE OVER 30 MPH. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO TITUS-WILL HYUNDAI (255 CARRIAGE LOOP SW, OLYMPIA, WA 98502, (888) 287-9396) WHERE IT WAS DIAGNOSED THAT THE ENGINE AND WIRING HARNESS NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 15586896. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 22,000.

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