NHTSA Complaint #11195365 — 2017 JEEP COMPASS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11195365
Vehicle	2017 JEEP COMPASS
Component	SERVICE BRAKES
Date of Incident	March 8, 2019
Date Filed	April 10, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

MY DAUGHTER PURCHASED A BRAND NEW 2017 JEEP COMPASS FROM PAPAS DODGE IN NEW BRITAIN, CT. THE STOP/START FEATURE ON THIS VEHICLE INTERMITTENTLY FAILS. WHEN THIS OCCURS THE VEHICLE IS IN MOTION AND THE ENGINE STALLS CAUSING LOSS OF STEERING AND BRAKES. THE DEALER APPARENTLY CAN NOT EMULATE THE PROBLEM BUT THEY DO NOT DRIVE IT ON A DAILY BASIS. MY DAUGHTER IS TERRIFIED TO DRIVE THIS CAR AND WAS ALMOST IN AN ACCIDENT AS A RESULT. ALSO, THIS VEHICLE HAS EXCESSIVE OIL CONSUMPTION. HAVE TO ADD 1 1/2 QUART BETWEEN OIL CHANGES.

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