NHTSA Complaint #11194459 — 2018 SUBARU OUTBACK

I HAVE HAD 2 ROCK CHIP REPAIRS AND I WINDSHIELD REPLACEMENT WITHIN A SPAN OF 6 MONTHS. ALL THESE CRACKS WERE RIGHT ON THE LINE OF SIGHT. SINCE I AM DRIVING ON A HIGHWAY I CANNOT STOP THE VEHICLE IMMEDIATELY. IT IS REALLY RISKY TO DRIVE WITH SUCH A DELICATE WINSHIELD. WHAT HAPPENS IF THE CRACK IS LARGE ENOUGH TO CAUSE LIFE DAMAGE ? THE COST OF A WINDSHIELD REPLACEMENT ALONG WITH RECALIBRATION IN 700$. IF I KEEP DOING THIS EVERY 2 MONTHS, IT WILL SURPASS THE AMOUNT I USED TO PURCHASE THE CAR?. IT HAS BEEN WIDELY SPOKEN THAT OUTBACK HAS A WINDSHIELD DEFECT. THOUGH THEY HAD SOME RECALLS IN 2015, EVEN THE NEWER VERSIONS LIKE MINE 2018, HAS THE SAME PROBLEM. IT SEEMS THAT THE OUTBACKS WINSHIELD CANNOT WITHSTAND EVEN SMALL STONES. YOU CAN LITERALLY HEAR THE IMPACT OF EVEN A RAINDROP FALLING ON THE GLASS WHILE DRIVING. I HAVE GONE TO THE POINT OF MAKING SURE THAT MY WINDESIELF IS NOT CRACKED WHEN IT RAINS WITH HAIL AT TIMES. DOING SO MAKE ME STRESSFUL ABOUT MY SAFETY AS WELL AS FINANCIAL BURDEN WHILE DRIVING THE CAR. IT CANNOT BE CONSIDERED AS EXTERNAL IMPACT BECAUSE THERE WERE OTHER CARS DRIVING ALONG SIDE THE HIGHWAY AND WERE EXPOSED TO THE SAME ROCK CHIPS FROM A TRUCK, ONLY MY OUTBACKS WINSHIELD CRACKED. 2 OF THE CRACKS WAS WHILE DRIVING ON THE HIGHWAY WHEREAS THE OTHER ONE WAS WHILE DRIVING NEAR MY HOME (A VERY VERY RARE SCENARIO). I HOPE THIS ISSUE IS NOTICES AS THERE ARE A LOT OF COMPLAINTS ON THIS AND SUBURU HAS SO FAR IGNORED ALL THESE COMPLAINTS AND THE TAXPAYER ENDS UP PAYING THE COST OF THE VEHICLE FOR ITS REPAIRS DUE TO A DEFECT FROM SUBARU'S END