NHTSA Complaint #11193433 — 2011 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11193433
Vehicle 2011 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

MY CAR HAD A ENGINE RECALL. HOWEVER, THE RECALL WAS ONLY EXTENDED TO 10 YEARS OF THE DATE AND TO 120,000 MILES ON THE CAR. I BOUGHT THE CAR WITH 115,000 MILES ON THE CAR FROM BAYWAY LINCOLN AND DID NOT RECEIVE ANY PAPERWORK DETAILING ABOUT THE ENGINE RECALL. I TYPED IN MY CAR IN VIN AND A RECALL CAME UP FOR THE PAST, BUT MY CAR IS NOT VALID ANYMORE. HYUNDAI SAYS THAT WILL NOT FIX THE RECALL BECAUSE ITS PASS 120,000 MILES. IF I NEVER RECEIVED ANY PAPERWORK IN THE MAIL FROM HYUNDAI DETAILING ABOUT THE RECALL HOW WOULD I HAVE KNOWN TO GET IT FIXED. I WAS NOT INFORMED ABOUT THIS RECALL AND TWO OTHER RECALLS. NOW, I HAVE TO EITHER BUY A BRAND-NEW ENGINE OR GET A NEW CAR BECAUSE I WAS NOT INFORMED OF THE RECALL AND NOW HYUNDAI REFUSES TO HOLD UP THEIR END. I SHOULD HAVE BEEN INFORMED OF THIS BY HYUNDAI.

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