NHTSA Complaint #11192348 — 2019 TOYOTA COROLLA

ON MARCH 2, 2019 I PURCHASED A BRAND NEW 2019 TOYOTA HATCHBACK FROM TOYOTA OF RICHARDSON. AFTER ONLY OWNING THE CAR FOR 3 WEEKS I RECEIVED A NOTICE FROM MY VEHICLE'S ALERT SYSTEM THAT THERE WAS A SAFETY RECALL ON IT. I WAS NEVER TOLD THIS BY THE AUTO DEALER OR BY TOYOTA. THE RECALL WAS DUE TO AN ERROR WITH THE MANUFACTURING OF THE VEHICLE. IN RESEARCHING THIS, I FOUND THAT IN DECEMBER OF 2018 THIS RECALL WAS PUBLICIZED ON THE WORLD WIDE WEB AND WITH NHTSA. THE TORQUE CONVERTERS IS DEFECTIVE AND COULD CAUSE A CRASH WHEN THE CAR HAS RAPID ACCELERATION. THE VEHICLE COULD SUDDENLY LOSE POWER WHILE DRIVING. MY DAUGHTER, WHO IS THE CO-OWNER OF THIS VEHICLE, IS THE PRIMARY DRIVER. SHE HAS 4 CHILDREN, IN WHICH ONE IS HANDICAPPED. SHE AND HER CHILDREN HAS BEEN AT RISK WHEN DRIVING AND/OR RIDING IN THIS VEHICLE SINCE THE PURCHASE DATE. SO, FOR 3 WEEKS MY FAMILY WAS AT RISK OF HAVING AN AUTO ACCIDENT DUE TO A MANUFACTURER'S DEFAULT IN WHICH A RECALL WAS ISSUED 3 MONTH PRIOR TO THE PURCHASE OF THIS VEHICLE! YET THE DEALER DID NOT TAKE THE TIME TO FIX THIS PROBLEM PRIOR TO OUR PURCHASE. THIS IS RIDICULOUS!!