NHTSA Complaint #11191736 — 2013 BMW 3 SERIES ELECTRICAL SYSTEM

Complaint Details

ODI Number	11191736
Vehicle	2013 BMW 3 SERIES
Component	ELECTRICAL SYSTEM
Date of Incident	March 18, 2019
Date Filed	March 26, 2019
Mileage	65,536 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

THE DOOR LOCK ACTUATORS HAVE FAILED. THIS MAKES IT SO THAT THE DOORS DO NOT OPEN WHEN YOU ARE INSIDE THE VEHICLE ATTEMPTING TO GET OUT BY PULLING THE DOOR HANDLE. THIS IS A SAFETY ISSUE NOT ALLOWING ME TO GET OUT OF MY VEHICLE. IF THIS ISSUE IS NOT RESOLVED BY PAYING THE $1500 TO FIX THE ISSUE THE DOORS WILL STOP OPENING COMPLETELY MAKING THIS EVEN MORE OF A SAFETY ISSUE OVER TIME. THIS ISSUE ONLY GETS WORSE AND IS DIRECTLY RELATED TO THE FUNCTIONALITY OF THE CAR. THIS DOOR LOCK ACTUATOR SHOULD BE RECALLED ON ALL VEHICLES BMW MAKES THAT ARE HAVING THIS SAME ISSUE. THIS IS A KNOWN LONG-STANDING ISSUE WITH THESE VEHICLES AND HAS YET TO BE RECALLED EVEN THOUGH IT IS ABSOLUTELY A SAFETY ISSUE. BMW SHOULD NOT BE ABLE TO PROFIT OFF OF THEIR POOR SAFETY MANUFACTURING MISTAKES.

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