NHTSA Complaint #11061217 — 2013 BMW 3 SERIES

WHEN I TRY TO OPEN THE DRIVERS SIDE DOOR BY PULLING THE HANDLE IT DOES NOT UNLOCK AUTOMATICALLY. THE ONLY WAY TO EXIT THE VEHICLE IS THROUGH ANOTHER DOOR OR BY USING THE CENTRAL LOCK/UNLOCK BUTTON. MY FEAR IS THAT IN THE CASE OF AN EMERGENCY OR ACCIDENT IF THE ELECTRICAL SYSTEM IS COMPROMISED I COULD POSSIBLY BE TRAPPED IN THE VEHICLE. I ATTEMPTED TO HAVE THIS REPAIRED AT THE BMW DEALERSHIP BUT THEY CLAIM THAT THE PROBLEM BEING MECHANICAL IS NOT COVERED BY THE WARRANTY. ON THE BMW INTERNET FORUMS THERE ARE MULTIPLE POSTS ACROSS VEHICLE MODELS COMPLAINING OF THE SAME FAULTY "DOOR ACTUATOR" AND BMW'S UNWILLINGNESS TO REPAIR IT FREE OF CHARGE. I WAS QUOTED OVER $950 TO REPLACE THE PART. THIS IS A SERIOUS LIFE SAFETY ISSUE I BELIEVE NEEDS TO BE INVESTIGATED. THANK YOU VERY MUCH!