NHTSA Complaint #10723832 — 2013 BMW 3 SERIES

I WAS DRIVING DOWN I-5 SOUTH ON JUNE 6 AT ABOUT 6.30 PM WITH 2 OF MY FRIENDS. THERE WAS TRAFFIC ON THE HIGHWAY AND I APPLIED MY BRAKES AFTER SEEING THE VEHICLE IN FRONT OF ME SLOWING DOWN TO A COMPLETE STOP. MY CAR SLOWED DOWN BUT IT WOULD NOT COME TO A COMPLETE STOP. IT KEPT ROLLING. I PRESSED THE BRAKES HARD BUT I COULD FEEL A SQUEALING FEELING IN THE BRAKES AND IT JUST WOULD NOT STOP.IT KEPT ROLLING. I RELEASED PRESSURE ON THE BRAKES FOR A MOMENT AND APPLIED FULL PRESSURE AGAIN BUT STILL IT WOULD NOT STOP. I FELT LIKE SOMETHING WAS LEAKING AS I PRESSED DOWN ON THE BRAKES AND THE THE COMPLETE HOLD AND STOP THAT HAPPENS AFTER THE BRAKES ARE PUSHED TO THE FLOOR DID NOT HAPPEN THIS TIME. I PULLED THE HAND BRAKES BUT BY THAT TIME IT WAS TOO LATE. MY CAR THEN ROLLED ON BUMPED INTO THE CAR IN FRONT OF ME WHICH MADE IT COME TO A STOP. I WOULD LIKE TO ADD THAT THIS HAS HAPPENED PREVIOUSLY IN THE PAST. THE FIRST TIME IT HAPPENED I HAD SENT MY CAR TO BMW SEATTLE WHEN MY CAR SHIFTED TO NEUTRAL BY ITSELF BECAUSE OF AN ENGINE FAILURE AND AS IT WAS ROLLING DOWN I PRESSED THE BRAKES BUT COULD NOT PUSH IT DOWN. I HIT A PAVEMENT BY THE RIGHT TO MAKE IT STOP .BMW SEATTLE SAID THAT THEY COULD NOT FIND ANY FAULT EVEN AFTER ME REPEATEDLY TELLING THEM THAT IT DID HAPPEN AND SOMETHING WAS WRONG. THIS ISSUE RESURFACED A FEW WEEKS BACK BUT LUCKILY THERE WAS NO ONE IN FRONT OF ME AND AFTER REPEATEDLY RELEASING THE BRAKES AND PRESSING IT HARD WITH FULL FORCE I MADE IT COME TO A COMPLETE STOP. UNFORTUNATELY THIS TIME I MET WITH AN ACCIDENT BECAUSE OF THIS ISSUE. I AM NOW REALLY UNSURE OF DRIVING MY CAR ANYMORE.MOREOVER MY TRUST ON BMW IS COMPROMISED AS THEY TOLD ME THAT THIS ISSUE CANNOT AND DID NOT HAPPEN. IF THE SERVICE TEAM CANNOT FIND A GENUINE FAULT WITH THEIR SYSTEM THAT IS HAPPENING REPEATEDLY I DONT THINK THEY CAN BE TRUSTED WITH THE SAFETY OF THE CAR.