NHTSA Complaint #11190454 — 2015 FORD FIESTA

MY CAR IS 3 YEARS OLD AND HAD THE TRANSMISSION REPLACED 6 MONTHS AFTER I PURCHASED THE CAR AND THEN IT HAD THE TRANSMISSION CONTROL MODULE REPLACED - NOW I ALWAYS TAKE MY CAR TO THE DEALER FOR REPAIRS : MY CAR BROKE DOWN 2 WEEKS AGAIN AMD I HAD IT TOWED TO THE DEALER - THEY TOLD ME I HAD TO PAY FOR A NEW BATTERY IN ORDER FOR THEM TO FIND OUT WHAT WAS WRONG WITH MY CAR $300 IT COST ME ( I JUST REPLACED THE BATTERY IN MY CAR 6 MONTHS AGO), BRIGHT CAR HOME AND CHECK ENGINE LIGHT WAS ON( I ASKED TO SPEAK WITH A MANAGER AT THIS POINT AND THE MANAGER IN CHARGE TOLD ME THAT THEY WOULD GET IT FIXED -$73 IT COST ME. ( I WAS CHARGED ONLY FOR THE PART-NO LABOR ) BRIGHT CAR HOME ON THURSDAY AND CAR WAS MAKING A NOISE SO I TEXTED THE MANAGER AND HE SAID IF IT WAS STILL SAFE TO DRIVE THEN DO SO AND BRING IT IN ON MONDAY. IT BROKE DOWN THAT SUNDAY AND WAS TOWED INTO DEALER. NOW THE ENGINE IS RUINED AND THEY EXPECT ME TO PAY FOR IT WHEN IT WAS THEIR NEGLECT THAT CAUSED THE ENGINE TO BLOW. IT WAS THE TIMING BUILT - WHEN THEY FINALLY REALIZED THAT IT WAS TOO LATE. I WAS NOT CHARGED FOR THE TIMING BELT EITHER. I TAKE MY CAR ONLY TO CHAPMAN FORD 9371 ROOSEVELT BLVD 19114