NHTSA Complaint #11187255 — 2013 FORD C-MAX HYBRID

I PURCHASED MY CAR USED FROM A DEALERSHIP IN APRIL OF 2016. I LEASED THE SAME MODEL PREVIOUSLY WITH NO PROBLEMS. I WENT OUT OF TOWN FOR AN EXTENDED TIME AND CAME BACK TO FIND THE BATTERY DEAD. I WAS SURPRISED, AS I OFTEN TRAVEL AND HAD NO PROBLEMS LIKE THIS WITH THE OTHER C-MAX. I CALLED A SERVICE, THEY GOT IT STARTED (WITH SOME DIFFICULTY) I DROVE IT FOR ABOUT 45 MINUTES AND IT SEEMED FINE. SEVERAL MONTHS PASSED AND I WENT AWAY, CAME BACK AND CAR WAS DEAD. AAA STARTED IT. I DROVE IT FOR SOME MILES, THEN STOPPED IT . IT WOULDN'T START. I HAD IT TOWED TO THE DEALERSHIP. IT WAS SUNDAY, SO THEY WERE CLOSED. THEY WENT OUT THE NEXT MORNING AND IT STARTED. THEY WENT THROUGH MY CAR AND COULD NOT FIND ANY PROBLEMS. IT DROVE FINE FOR SEVERAL MONTHS, AND I WENT OUT OF TOWN AGAIN FOR EXTENDED TIME. CAME BACK-CAR WOULDN'T START. THIS TIME I HAD PURCHASED A BATTERY CHARGER, IN CASE THIS HAPPENED AGAIN, BUT IT WAS NOT POWERFUL ENOUGH TO GET THE CAR GOING. CALLED AAA AND THEY STARTED THE CAR. I DROVE THE CAR FOR ABOUT 1 HOUR, ON THE FREEWAY, CAME HOME AND EVERYTHING SEEMED FINE. DEALERSHIP TOLD ME THAT "SOMETHING MUST BE DRAINING THE BATTERY" BUT COULD NOT FIND A PROBLEM. TODAY, 2 WEEKS LATER, MY CAR IS ONCE AGAIN NOT STARTING. I NOTICED YESTERDAY EVENING, THAT EVERYTIME I GOT IN THE CAR, IT WOULD NOT START. A MESSAGE WOULD COME ON SAYING IT WAS SHUTTING DOWN TO SAVE THE BATTERY. A BLUE LINE WOULD APPEAR AND WHEN IT HAD "LOADED" ALL THE WAY, I COULD START MY CAR. TODAY IT IS TOTALLY DEAD, AND WOULDN'T START EVEN WITH A "JUMP". SO I AM STUCK UNTIL MONDAY. EVEN IF I GET IT STARTED, I DON'T TRUST THAT IT WON'T START THE NEXT TIME I TURN IT OFF.