NHTSA Complaint #11234034 — 2013 FORD C-MAX HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11234034
Vehicle	2013 FORD C-MAX HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	November 20, 2017
Date Filed	July 23, 2019
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY CAR HAS BEEN COMPLETELY ELECTRICALLY DEAD APPROXIMATELY 4 TIMES. WHEN IT IS FIXED IT EVENTUALLY HAPPENS AGAIN. I HAVE TO USE THE KEY IN THE KEY FOB TO OPEN THE CAR AND WHEN I PUSH THE START BUTTON IT DOESN'T START. THE BATTERIES IN THE KEY FOB ARE NOT DEAD. IT IS VERY WORRISOME TO NOT KNOW IF MY CAR WILL START. THIS HAPPENS IN A PARKED AND TURNED OFF SITUATION.

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