NHTSA Complaint #11187158 — 2017 JEEP CHEROKEE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11187158 |
| Vehicle | 2017 JEEP CHEROKEE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 11,870 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
3/15/2019 AT 12:15 I WAS DRIVING BACK TO WORK AFTER LUNCH AND MY CENTER DISPLAY PANEL SUDDENLY CHANGE FROM DISPLAYING MPH TO A MESSAGE THAT READ "SERVICE SHIFTER". WHEN I LOOKED AT MY GEAR SHIFT ALL LIGHTS WERE LIT INSTEAD OF JUST D. I IMMEDIATELY RETURNED HOME (I WAS A MILE AWAY) AND PUT THE CAR INTO PARK. THE MESSAGE REMAINED ON MY CENTER CONSOLE AND LIGHTS REMAINED LIT. I TURNED OFF/ON THE VEHICLE WITH SAME RESULTS. I PUT VEHICLE INTO GARAGE AND CALLED ROTHROCK MOTORS TO SCHEDULE AN APPOINTMENT. WILL DROP VEHICLE OF 3/16/19 BUT NO ETA ON RETURN SINCE THEY CANNOT TELL ME WHAT THE ISSUE IS UNTIL THEY LOOK AT IT. HOWEVER, I'VE FOUND HUNDREDS OF COMPLAINTS IN THE PAST 2 YEARS AFTER A VERY QUICK GOOGLE SEARCH WITH SAME ISSUE FOR JEEPS, NOT JUST MY MODEL.
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