NHTSA Complaint #11186343 — 2014 FORD FLEX

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number	11186343
Vehicle	2014 FORD FLEX
Component	SEAT BELTS
Date of Incident	June 15, 2018
Date Filed	March 13, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

FRONT PASSENGER SIDE BELT BUCKLE GETS STUCK. WHEN THE PASSENGER TRIES TO UNBUCKLES THE SEAT BELT, IT DOES NOT UNBUCKLES AND PASSENGER GETS STUCK IN CAR SEAT. SOMETIME IT TAKES MORE THEN HALF AN HOUR AND MULTIPLE TIMES TRIES TO GET IT UNLOCK. FRUSTRATING. IT'S THE MANUFACTURER FAULTY BUCKLE. I CHECK AND I EVEN TOOK IT TO DEALER TO GET IT CHECK. THEY DON'T SEEM TO FIND THE ROOT CAUSE AND SAID OT WOULD COST ME AROUND $400 TO REPLACE. NOT HAPPY

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