NHTSA Complaint #11154203 — 2014 FORD FLEX

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number	11154203
Vehicle	2014 FORD FLEX
Component	SEAT BELTS
Date of Incident	October 15, 2018
Date Filed	November 27, 2018
Mileage	86,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD FLEX. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE INFLATABLE SEAT BELTS ON THE SECOND ROW WERE DAMAGED. THE WEBBING OF THE SEAT BELTS WAS FRAYED, THE INFLATABLE SEAT BELT COVER POPPED OUT, AND THE REAR DRIVER'S SIDE INFLATABLE SEAT BELT DID NOT RETRACT, WHICH MADE THEM UNUSABLE. THE VEHICLE WAS TAKEN TO COURTESY FORD BREAUX BRIDGE (337-504-7340, LOCATED AT 2022 REES ST, BREAUX BRIDGE, LA 70517) WHERE IT WAS STATED THAT THERE WAS NO RECALL AND THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURES WERE NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

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