NHTSA Complaint #11184687 — 2002 MERCURY MOUNTAINEER AIR BAGS

Complaint Details

ODI Number	11184687
Vehicle	2002 MERCURY MOUNTAINEER
Component	AIR BAGS
Date of Incident	February 28, 2019
Date Filed	March 6, 2019
Mileage	250,000 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

TL* THE CONTACT OWNED A 2002 MERCURY MOUNTAINEER. WHILE DRIVING, THE VEHICLE SLID ON ICE. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD, CHEST, LOWER AND UPPER BACK, ABDOMINAL, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.

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