NHTSA Complaint #10959878 — 2002 MERCURY MOUNTAINEER AIR BAGS

Complaint Details

ODI Number	10959878
Vehicle	2002 MERCURY MOUNTAINEER
Component	AIR BAGS
Date of Incident	April 21, 2016
Date Filed	March 9, 2017
Mileage	199,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

WHILE DRIVING ON A STRAIGHT ROAD GOING 20-25 MPH, MY DRIVER AND PASSENGER SIDE/CURTAIN AIRBAGS DEPLOYED FOR NO REASON. I PULLED OVER AND CALLED MY INSURANCE COMPANY STILL CONFUSED AS TO WHY THIS HAPPENED. THEY INFORMED ME TO CALL FORD AND REPORT IT AND CUT THE AIRBAG ENOUGH TO SEE. WITH NO LUCK ON GETTING HELP FROM FORD OR MY INSURANCE COMPANY, I'M NOW DEALING WITH FAILING INSPECTION DUE TO MY AIRBAG LIGHT. I FEEL THIS IS A MANUFACTURER PROBLEM AS I HAVEN'T MADE ANY MODIFICATIONS TO THE VEHICLE.

Related Complaints for the 2002 MERCURY MOUNTAINEER

Other AIR BAGS Complaints

#11184687 — March 6, 2019 — TL* THE CONTACT OWNED A 2002 MERCURY MOUNTAINEER. WHILE DRIVING, THE VEHICLE SLID ON ICE. THE CONTACT LOST CONTROL OF...

#10715424 — May 8, 2015 — WHILE DRIVING TO WORK ONE MORNING ALL I HERE WAS DING DING DING OD/OFF STARTED FLASHING . SEC LATER CHECK TRANSMISSIO...

#10456878 — April 30, 2012 — TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THAT AFTER DRIVING INTO A PARKING GARAGE, THE AIR...

#10218774 — February 21, 2008 — MY WIFE AND MOTHER-IN-LAW WERE INVOLVED IN A HEAD ON CRASH ON 2/12/2008. THE AIR BAGS ON THE 2002 MERCURY MOUNTAINEER...

#10218446 — February 18, 2008 — 01/18/07 WHEN TRUCK SHIFTS GEARS IT VIBRATES. SOLUTION: FLUSH AUTOMATIC TRANSMISSION FLUID. (ALSO CHANGED OIL) HELPE...

Recent Complaints for the 2002 MERCURY MOUNTAINEER

#11562105 — STEERING — December 27, 2023 — Aftermarket rack and pinion system re-manufactured by Detroit Axel began leaking fluid and caused a loss of power ste...

#11469915 — ELECTRICAL SYSTEM — June 18, 2022 — Body : to much rust, corrosion, on rear of truck other failure or detachment of exterior body like rear gate frame co...

#11469915 — POWER TRAIN — June 18, 2022 — Body : to much rust, corrosion, on rear of truck other failure or detachment of exterior body like rear gate frame co...

#11469915 — STRUCTURE:BODY — June 18, 2022 — Body : to much rust, corrosion, on rear of truck other failure or detachment of exterior body like rear gate frame co...

#11463995 — UNKNOWN OR OTHER — May 10, 2022 — Heard a pop noise under hood. Engine shut off battery light came on. Went to open hood and there was a fire.