NHTSA Complaint #11182426 — 2012 SUBARU OUTBACK

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11182426
Vehicle	2012 SUBARU OUTBACK
Component	ENGINE
Date of Incident	February 18, 2019
Date Filed	February 25, 2019
Mileage	155,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

ENGINE SHUDDERS THEN SHUTS OFF WHEN STOPPING. FREQUENTLY OCCURS WHEN COMING TO A STOP ON A CURVED ROAD NEAR MY HOME. VERY CONCERNED ABOUT BEING REAR-ENDED. I HAVE TO THROW THE CAR IN PARK, RESTART AND THROW IT BACK IN DRIVE. DEALER REPLACED OIL SOLENOID VALVE FOR $350 AND IT DIDN'T FIX THE PROBLEM. NOW THEY WANT OVER $1500 TO REPLACE THE TORQUE CONVERTER. THEY SAY IT IS A KNOWN PROBLEM AND I HAD UNTIL JULY 2018 UNDER AN EXTENDED WARRANTY TO TAKE CARE OF IT. I WAS NEVER NOTIFIED. I FEAR SPENDING ANOTHER $1500 WILL NOT FIX THE PROBLEM. I OWE ANOTHER YEAR OF PAYMENTS ON THIS VEHICLE AND I DON'T FEEL SAFE DRIVING THE SUBARU. MILEAGE IS AROUND 155,000.

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