NHTSA Complaint #11181365 — 2004 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11181365
Vehicle	2004 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	January 7, 2019
Date Filed	February 20, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VT

Consumer Description

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE FAILED AN INSPECTION DUE TO EXTENSIVE RUST, CORROSION, AND HOLES ASSOCIATED WITH THE FRAME (ENGINE CRADLE). AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FRAME, ENGINE CRADLE, AND SUSPENSION ARMS MAY NEED TO BE REPLACED, OTHERWISE THE VEHICLE WAS UNSAFE TO BE DRIVEN AND THE PARTS MAY FRACTURE AT ANY MOMENT. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

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