NHTSA Complaint #11181059 — 2010 DODGE GRAND CARAVAN
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11181059 |
| Vehicle | 2010 DODGE GRAND CARAVAN |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
A FEW WEEKS AGO I HAD A PROBLEM WITH MY IGNITION, AND STARTED TO LOOK INFORMATION ABOUNT IT. I FOUND A RECALL FOR MY VEHICLE (R3 / NHTSA 14V-373) WHERE THE REMEDY IS: THE WIN MODULE AND FOBIKS MUST BE REPLACED. I CALLED TO PALMER DODGE (770) 410-1111 (ADDRESS: 11460 ALPHARETTA HWY, ROSWELL, GA 30076 - WORKER: LUIS) AND MADE A APPOINTMENT TO FEV-19 (TODAY), AND THEY TOLD ME THAT IT WILL BE REPLACED, BUT TODAY THEY TOLD ME THAT THEY JUST WILL UPDATE THE WIN MODULE AND IT WILL BE FINE. THE REPORT SAY: THE WIN MODULE AND FOBIKS MUST BE REPLACED, SO I DON'T FELL GOOD BECAUSE THEY DIDN'T FIX THE PROBLEM. I TRIED TO CONTACT RECALLS.MOPAR.COM BY CHAT, AND THEY COULD NOT HELP ME. I ASK THE PALMER WORKER AND HE JUST SAY THAT UPDATE IS ENOUGH, BUT THE REPORT SAYS MUST BE REPLACED.
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