NHTSA Complaint #11180349 — 2015 FORD F-250

THE REDUCTANT HEATER AND SENSOR ASSEMBLY FAILED CAUSING THE CHECK ENGINE LIGHT TO ILLUMINATE AND THE REMOTE START TO BECOME DISABLED. THE VEHICLE WAS STATIONARY. THE CHECK ENGINE LIGHT ILLUMINATED UPON ATTEMPTING TO START THE VEHICLE. THE VEHICLE IS GENERALLY DRIVEN IN HIGH-TRAFFIC SITUATIONS AND THE DANGER WAS THE POTENTIAL FOR THE VEHICLE TO ENTER LIMP MODE THEREBY CAUSING A POTENTIALLY DANGEROUS TRAFFIC HAZARD. BASED ON A FORD MOTOR COMPANY CUSTOMER SATISFACTION BULLETIN (UPLOADED), WE CONTACTED THE FORD DEALERSHIP IN THOMASVILLE, GEORGIA TO SCHEDULE A REPAIR. THE REPAIR INVOICE HAS BEEN UPLOADED WITH PERSONALLY IDENTIFYING DATA REDACTED. THE ORIGINAL IS AVAILABLE UPON REQUEST.