NHTSA Complaint #11176433 — 2015 FORD F-150

I BOUGHT MY 2015 FORD F150 SUPER CAB TRUCK USED IN JULY 2015. SINCE DECEMBER 2018 THE DRIVER SIDE DOOR'S (FRONT & BACK) WILL NOT OPEN WHEN ICE OR WATER IS PRESENT BELOW FREEZING TEMPERATURES. IF AND WHEN I CAN GET THEM OPEN THEY WILL NOT LATCH BACK. SO FAR THIS WINTER THIS HAS HAPPENED SEVERAL TIMES. THE FIRST TIME WAS IN DECEMBER 2018 WHILE VISITING AT A HOSPITAL IN MUNCIE, INDIANA. AFTER VISITING FOR SEVERAL HOURS THE TEMPERATURE HAD DROPPED. I UNLOCKED THE DOORS WITH THE REMOTE AND THE DOOR WOULD NOT OPEN. THEN AFTER I PULLED HARD SEVERAL TIMES IT FINALLY OPENED BUT WHEN I CLOSED THE DOOR T WOULD NOT LATCH. AFTER MANY UNSUCCESSFUL TRIES AT GETTING THE DOORS TO LATCH I HAD TO WRAP MY BELT THROUGH THE TOPS OF THE OPENED WINDOWS TO HOLD THE DOORS CLOSED. THE DOOR OPEN ALARM THEN CONTINUED TO SOUND FOR THE TWO AND ONE HALF DRIVE HOME. IT HAD RAINED EARLIER IN THE DAY BUT THEN WITH TEMPERATURE AT ABOUT 28 DEG., THEY FROZE UP. THE NEXT THREE TIMES THE SAME THING HAPPENED BUT OVER NIGHT, FINDING THE SAME PROBLEM IN THE MORNING. I COULDN'T USE THE TRUCK SAFELY SO IT SAT IN THE DRIVEWAY UNTIL IT THAWED. THE LAST (FIFTH) TIME I RAN THE ENGINE AND HEATER FOR ABOUT A HALF HOUR UNTIL I COULD GET IT TO LATCH. HERE IT IS AGAINST THE LAW TO LET A VEHICLE RUN WHILE UNATTENDED. I DID GET AN OFFICIAL LOOKING QUESTIONNAIRE IN THE MAIL AND I SENT IT TO ADVANTAGE FORD IN CONNERSVILLE, INDIANA (I THINK). I SHOULD HAVE KEPT A COPY FOR MYSELF. THIS IS NOT ONLY AN INCONVENIENCE BUT VERY UNSAFE.