NHTSA Complaint #11715238 — 2015 FORD F-150
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11715238 |
| Vehicle | 2015 FORD F-150 |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IA |
Consumer Description
I can have the vehicle available for inspection. I have to hold the truck door shut while driving it when the issue happens. There has been no confirmation of the issue by a dealer or independent service center. There has been no inspection of the problem by the insurance company, manufacture, police or others. This year during cold weather the issue started. I bought the vehicle used. -------------------------------------------------------------------------------------------------------------------------------------------- I have a 2015 f150 and when it gets cold i can open my driver's side door, but when i go to close the door, it won't latch. The inside door handle is really loose, like it's not attached to anything. Once the vehicle heats up, the door handle gets stiffer, like it is connected and I'm able to close the truck door. This only happens when it's extremely cold outside. I was told by a ford dealer that this is not a recall door actuator problem. They think it may be the door cable that connects to the inside door handle. They stated it may or may not be a warranty replacement and not a recall. They say it would be around $149 to diagnose the door problem, and if it's not a warranty replacement, I will have to pay the diagnosis cost and repair cost. They say the only way to know if the door repair is under warranty is for them to go inside the door and diagnose. So this is my concern. I have an extended warranty on the truck and it runs out at 147,000 miles. I'm at 144,000 miles. If I take the vehicle to them and they take the door apart and then say it's not a warranty or recall issue, this could cost a lot of money. With all the problems that the F150 has with the door lock problems when the temperature gets cold, it seems to me that Ford should know right away that my truck door problem is a common problem and it should be covered immediately under a recall or warranty. I bought the truck used. Let me know your thoughts on this.
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