NHTSA Complaint #11176205 — 2003 FORD WINDSTAR SUSPENSION:REAR

Complaint Details

ODI Number	11176205
Vehicle	2003 FORD WINDSTAR
Component	SUSPENSION:REAR
Date of Incident	February 8, 2019
Date Filed	February 11, 2019
Mileage	120,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 50 MPH, THE REAR AXLE FRACTURED AND THE CONTACT SMELLED SMOKE. SUDDENLY, THE CONTACT REALIZED THE REAR OF THE VEHICLE WAS SMOKING. THE CONTACT PULLED THE VEHICLE OVER, EXITED THE VEHICLE, AND NOTICED THAT THE REAR AXLE WAS COLLAPSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW REAR AXLE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000.

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