NHTSA Complaint #10927883 — 2003 FORD WINDSTAR SUSPENSION:REAR

Complaint Details

ODI Number	10927883
Vehicle	2003 FORD WINDSTAR
Component	SUSPENSION:REAR
Date of Incident	November 1, 2016
Date Filed	November 25, 2016
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE THE VEHICLE WAS BEING DRIVEN, A BURNING RUBBER ODOR AND LOUD NOISE WERE PRESENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT ELIGIBLE FOR REPAIR PER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) BECAUSE THE BRACKETS WERE NOT INSTALLED PROPERLY IN 2011. THE FAILURE MILEAGE WAS 130,000.

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