NHTSA Complaint #11176015 — 2013 TOYOTA HIGHLANDER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11176015 |
| Vehicle | 2013 TOYOTA HIGHLANDER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CO |
Consumer Description
I STARTED FEELING A CLICKING/CLUNKING FEELING IN THE STEERING COLUMN A MONTH AGO, ESPECIALLY WHEN I MADE TURNS. I WAS ALSO ABLE TO FEEL THAT THE STEERING WHEEL HAS STARTED TO GET LOOSER. ON 2/8/19 TOYOTA RECOMMENDED THAT THE INTERMEDIATE STEERING SHAFT BE REPLACED. I HAD THIS PART REPLACED FOR $428. THERE'S 58,254 MILES ON THE VEHICLE. THIS IS MY 3RD TOYOTA VEHICLE IN 30 YEARS AND I HAVE NEVER HAD ANY MAJOR PROBLEMS IN THE PAST. I UNDERSTAND THE NEW SHAFT MAY HAVE AN IMPROVED DESIGN I HOPE SO IT DOES NOT OCCUR AGAIN. I AM VERY DISAPPOINTED THAT THERE HAS NOT BEEN A RECALL TO REPLACE THIS PART. DOES THERE NEED TO BE A SERIOUS ACCIDENT OR EVEN SOMEONE GETTING KILLED IN A CAR ACCIDENT BECAUSE OF THIS FAULTY INTERMEDIATE STEERING SHAFT??
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