NHTSA Complaint #11607205 — 2013 TOYOTA HIGHLANDER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11607205
Vehicle	2013 TOYOTA HIGHLANDER
Component	STEERING
Date of Incident	August 8, 2020
Date Filed	August 8, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Steering column cracks, no help from Dealer. Many complaints on internet. Remedy requires expensive new steering column. Defective spindle type bearing defective. The noise is ongoing. It feels like its going to break. Very scary...ongoing doesn't stop. Dealer says wont break just replace if you want to... Toyota Service bulletin #T-SB-0034-13 details steering column replacement fix issued on this. I have it. Dealer denies simple joint grease kit maintenance option.

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