NHTSA Complaint #11175162 — 2016 DODGE GRAND CARAVAN
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11175162 |
| Vehicle | 2016 DODGE GRAND CARAVAN |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MS |
Consumer Description
BOUGHT THE CAR USED WITH 35,982 MILES. A YEAR AFTER I PURCHASED THE VAN MY CHECK ENGINE LIGHT CAME ON. CHANGED THE OIL AND SPARK PLUGS. THE LIGHT STAYED ON AND CONTINUED TO RUN ROUGH. WE CONTACTED DODGE MULTIPLE TIMES TO BE TOLD MY CAR WASN'T UNDER WARRANTY. WE TOOK MY CAR TO BE PUT ON THE COMPUTER AND FOUND A FEW SMALL ISSUES. I BOUGHT A FEW PARTS FROM DODGE AND AGAIN TALKED TO THEM ABOUT THE WARRANTY. WAS TOLD IT STOPPED AT 30,000 MILES. TOOK MY CAR BACK TO THE MECHANIC AND WAS TOLD I HAVE LOW COMPRESSION IN CYLINDER TWO. I CALLED DODGE TO FIND OUT HOW MUCH THEY WOULD CHARGE ME TO FIX IT. TO FIND OUT MY CAR WAS UNDER WARRANTY AND I HAD JUST WENT OVER THE MILEAGE OF 60,000. SO I WAS LIED TO AND MY CAR IS STILL MESSED UP. I HAVE READ OVER AND OVER ABOUT THE MOTORS HAVING ISSUES AND NOTHING IS BEING DONE!!!!
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