NHTSA Complaint #11173713 — 2018 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11173713
Vehicle	2018 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	February 1, 2019
Date Filed	February 2, 2019
Mileage	3,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I GOT INTO MY CAR, IT PARKED, CLOSED THE DOOR, HEARD SOMETHING FALL AND WHEN I CHECKED TO SEE WHAT THE NOISE WAS MY ENTIRE REAR WINDOW ON THE HATCH WAS SHATTERED. I CALLED THE DEALERSHIP AND THEY SAID THEY DON'T COVER IT UNDER WARRANTY AND THAT I WOULD NEED TO FIX IT ON MY OWN, THEY ALSO SAID ANY OF THE WARRANTIES I PURCHASED ALSO DONT COVER IT. THEY ALSO MENTIONED THAT 4 PEOPLE ALSO CALLED THIS SAME WEEK WITH THIS ISSUE. I HAD A HATCH BACK CAR FOR 15+ YRS BEFORE PURCHASING THIS SUBARU AND THIS NEVER HAPPENED. JUDY DIDNT SEEM RIGHT.

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