NHTSA Complaint #11173612 — 2017 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11173612
Vehicle	2017 HYUNDAI TUCSON
Component	ENGINE
Date of Incident	January 11, 2019
Date Filed	February 1, 2019
Mileage	16,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

AS I WAS DRIVING, THE CAR BEGAN TO SLOW DOWN SO I PULLED OVER AND THE ENGINE TURNED OFF. IT WOULDN'T TURN BACK ON. LIGHTS, RADIO, HEAT-ALL WORKING BUT THE ENGINE DOESN'T START. WE HAVE IT TOWED TO THE DEALER AND THEY SAY THE ENGINE SEIZED UP ON US. IT WILL BE REPLACED BECAUSE IT IS UNDER WARRANTY BUT IT WILL TAKE 1-2 MONTHS FOR A NEW ONE TO COME IN. APPARENTLY HYUNDAI IS AWARE OF THE ISSUE AND IS REDESIGNING THE ENGINES TO FIX THE PROBLEM. HOW MANY TIMES DOES THIS HAVE TO HAPPEN BEFORE THEY ARE RECALLED? WHAT IF YOU ARE ON THE HIGHWAY AND YOUR CAR SHUTS OFF? NO PRIOR WARNING, NOTHING. THEY TRIED TO GIVE US THE SAME BOLOGNA ABOUT ENGINE MAINTENANCE AND OIL CHANGES. THIS IS A SERIOUS DESIGN FLAW.

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