NHTSA Complaint #11173240 — 2012 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS ENGINE DEBRIS THAT HAD NOT BEEN REMOVED FROM THE CRANKSHAFT DURING VEHICLE PRODUCTION. THE FAILURE INCREASED THE RISK OF THE VEHICLE STALLING. THE CONTACT CALLED NHTSA AND WAS REFERRED TO THE FEDERAL TRADE COMMISSION TO REPORT THAT HE WAS SOLD A VEHICLE IN OCTOBER OF 2018 THAT WAS FAULTY AND INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE CONTACT TOOK THE VEHICLE TO JOHN AMATO HYUNDAI (8301 N 76TH ST, MILWAUKEE, WI 53223, (414) 616-3220), BUT THE ENGINE WAS NOT INSPECTED. THE MANUFACTURER WAS CONTACTED AND COULD NOT DUPLICATE THE FAILURE. A CASE MANAGER ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE CONTACT WAS WAITING TO HEAR BACK FROM THE MANUFACTURER ON HOW THE VEHICLE WOULD BE DIAGNOSED BY THE DEALER. THE CONTACT STATED THAT HE HAD AN EXTENDED WARRANTY FOR THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 89,900.