NHTSA Complaint #11173208 — 2017 TESLA MODEL S

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11173208
Vehicle 2017 TESLA MODEL S
Component SUSPENSION
Date of Incident
Date Filed
Mileage 9,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

YET ANOTHER CASE OF BROKEN SUSPENSION ON A TESLA. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/FORE-LINK-SUSPENSION-FAILURE-WHILE-DRIVING-ON-THE-FREEWAY.141701/ MODEL S 75 2017 WITH ONLY 9500 MILES. I GOT IT IN MAR OF 2017 SO IT HASN'T EVEN BEEN 2 YEARS. I WAS DRIVING ON THE FREEWAY IN THE FAST LANE AND ABOUT TO GET INTO THE CARPOOL LANE WHEN TRAFFIC SUDDENLY CAME TO A HALT. I SLAMMED ON MY BRAKES AND THEN STARTED TO DRIVE AGAIN BUT REALIZED I COULDN'T. THE CAR SHOOK AND THERE WAS A LOUD SCREECHING/GRINDING SOUND. LUCKILY A MOTORCYCLE COP HAPPENED TO COME BY AND CALLED HIGHWAY PATROL AND THE FREEWAY TOW TRUCK SO HELP GET ME OUT OF THE FAST LANE AND ACROSS 3 LANES TO THE RIGHT SHOULDER. THEN, I CALLED TESLA ROADSIDE TO GET TOWED INTO THE DEALERSHIP. THE SERVICE GUY DID NOT SEEM SURPRISED AND DIAGNOSED THE PROBLEM RIGHT AWAY ON SEEING THE CAR. THE LEFT FRONT FORE LINK IN THE SUSPENSION BROKE. IF THIS WAS A KNOWN ISSUE, I'M WONDERING WHY THERE HASN'T BEEN A RECALL. WHAT IF I WAS DRIVING WITH MY 2 KIDS? THE CAR IS STILL IN THE SHOP NOW BEING REPAIRED. EVEN AFTER THE REPAIR, IS IT SAFE TO BE DRIVING A TESLA? WOULD YOU GUYS CHANCE IT WITH YOUR KIDS IN THE CAR AND RISK THAT HAPPENING ON THE FREEWAY? PLEASE RESPOND WITH YOUR OPINION. DEBATING WHETHER TO SELL MY CAR RIGHT NOW. I DON'T KNOW IF THIS WAS A FAULTY PART OR FAULTY DESIGN AND I SEE THERE HAVE BEEN OTHER POSTINGS ON THIS CATASTROPHIC MECHANICAL FAILURE. FOLLOW UP POSTS ON THAT THREAD SEEK TO DENY AND COVER UP THE PROBLEM. THIS IS A LETHAL DEFECT. PLEASE INVESTIGATE. NOT AN OWNER...CONCERNED CITIZEN ETC. ETC.

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