NHTSA Complaint #11173130 — 2009 NISSAN MAXIMA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11173130
Vehicle	2009 NISSAN MAXIMA
Component	SUSPENSION
Date of Incident	December 1, 2018
Date Filed	January 30, 2019
Mileage	72,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

TL* THE CONTACT OWNS A 2009 NISSAN MAXIMA. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR AN OIL CHANGE, IT WAS DISCOVERED THAT THE REAR SWAY BAR HAD SNAPPED. THE CONTACT ALSO HEARD A CLICKING METAL SOUND WHILE DRIVING. THE DEALER (AUTONATION NISSAN LAS VEGAS, 5800 W SAHARA AVE, LAS VEGAS, NV 89146, (702) 570-1013) STATED THAT THERE WAS NO RECALL AND THAT THERE WAS NO FAILURE WITH THE SWAY BARS. THE MANUFACTURER WAS CALLED AND PROVIDED A CASE NUMBER. THE MANUFACTURER CALLED BACK AND STATED THAT THEY COULD NOT ASSIST SINCE THERE WAS NO RECALL OR CURRENT WARRANTY. THE DEALER STATED THAT THE VEHICLE WAS NOT UNDER A WARRANTY, WHICH WAS NOT TRUE. THE FAILURE MILEAGE WAS 72,300.

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