NHTSA Complaint #11580536 — 2009 NISSAN MAXIMA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11580536
Vehicle	2009 NISSAN MAXIMA
Component	SUSPENSION
Date of Incident	April 1, 2024
Date Filed	April 1, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2009 Nissan Maxima. The contact stated while driving at an undisclosed speed, he heard an abnormal knocking sound emanating from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the front-end mounting strut insulator. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 09V358000 (Suspension) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

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