NHTSA Complaint #11495700 β 2009 NISSAN MAXIMA
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11495700 |
| Vehicle | 2009 NISSAN MAXIMA |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
On 9/12/22, my son purchased a 2009 Nissan Maxima from Street Cars. My son was told that the car did not pass the state inspection, but all items on the list were taken care of. The salesman noted the Air Intake Tube would be ordered for the car and installed once received. My son paid $5299 in cash. My son wanted to pay with a cashier's check, but the salesperson requested cash. On the way home to Woodbridge from Fredericksburg, the vehicle began to slow down as if it were going to cut off. My son slowed down and proceeded home. On 9/13/22, my son went to Minnieville Exxon to have the vehicle emissions test completed, and the car was listed as "Not Ready." In addition, seven (7) additional issues must be addressed before the vehicle can pass. We began calling the salesman at 11:45 am, sent a text message at 12:17 pm, and called until 1:30 pm. Due to what we felt were deceptive practices, we traveled to Street Cars in Fredericksburg to speak with the salesman about returning the vehicle for a refund. The salesman stated the vehicle was sold "As Isβ and is on the Bill of Sales. We asked about the sign on the front of his business which states "3-Day Return Policy". The salesman said it does not apply to cash cars or discounted cars. When asked about the items on the failed inspection report being taken care of, the salesperson refused to discuss it further. The salesperson stated my son should use the warranty, where he will be responsible for half the cost of all repairs. When the salesperson was asked about the Air Intake Tube order, he refused to provide a confirmation number for the order, a telephone number, or a location for the company. My son did not receive any title paperwork and was told to sign the vehicle delivery form when items had not been received. We contacted ASC Warranty company which was provided with the vehicle, and they told us to take the car to any automotive repair shop for an estimate. We took the vehicle to Sheehy Nissan in Manas
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