NHTSA Complaint #11172120 — 2010 DODGE JOURNEY

HORN. THE HORN SOUNDS ARBITRARILY WHEN DRIVING AND WHEN NOT DRIVING. IT STARTLES DRIVER AND VEHICLES CLOSE TO DRIVER -- MAY CAUSE ROAD RAGE BY OTHERS ASSUMING YOU ARE HONKING AT THEM WHEN YOU ARE NOT. THE HORN HAS SOUNDED AT 2:00 A.M. WHEN NO ONE IS NEAR THE VEHICLE OR THE FOB. THE HORN HAD TO BE DISCONNECTED TO GET IT TO STOP. WHEN TAKEN TO THE SHOP, DODGE SERVICE CENTER IN STOCKTON, CA ADVISED THEY HAVE NOT HEARD OF THE PROBLEM; HOWEVER, WHEN RESEARCHING THIS ISSUE ON THE INTERNET THERE ARE MANY, MANY DODGE JOURNEY AND RAM OWNERS WHO COMPLAIN OF THE SAME ISSUE. FROM READING THE VARIOUS ACCOUNTS OF THE SAME PROBLEM, THERE DOES NOT APPEAR ANYONE WHO HAS SPECIFICALLY DETERMINED THE CAUSE OF THE PROBLEM. AFTER HAVING TO DISCONNECT THE HORN FUSE, THE VEHICLE IS RENDERED UNSAFE TO THE OWNER, PEDESTRIANS, AND OTHER DRIVERS. THE PROBLEM CONTINUES INTERMITTENTLY WITH NO COMMON VARIABLE.