NHTSA Complaint #11171216 — 2016 LINCOLN MKX

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11171216
Vehicle	2016 LINCOLN MKX
Component	STRUCTURE:BODY
Date of Incident	August 3, 2017
Date Filed	January 21, 2019
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

ON OR ABOUT AUGUST 2017, WHILE DRIVING I NOTICED EXHAUST FUMES COMING INTO INTERIOR OF 2016 LINCOLN MKX SUV WHICH SMELLED BAD AND MADE EYES WATER. TOOK CAR TO DEALERSHIP FOR THE PROBLEM: 1. THEY FOUND THAT REAR WELD SEAMS BEHIND LEFT AND RIGHT TAIL LIGHTS WERE CRACKED AND ALSO WELD SEAMS BELOW LEFT AND RIGHT TAIL LIGHTS WERE CRACKED. 2. RUBBER GROMMET WAS MISSING (HOLE) BEHIND LEFT TAIL LIGHT, REAR AIR VENT ON RIGHT SIDE BEHIND TAIL LIGHT WAS NOT WORKING. 3. DEALER SEALED WELD SEAMS ON BOTH SIDES, (LT & RT) INSTALLED BLACK TAPE OVER GROMMET HOLE WITH SEALANT AND REPLACED RIGHT REAR VENT. 4. THEN PRESSURE TESTED INTERIOR FOR LEAKS.

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