NHTSA Complaint #11171161 — 2018 CHRYSLER PACIFICA PLUG-IN HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11171161
Vehicle	2018 CHRYSLER PACIFICA PLUG-IN HYBRID
Component	ENGINE
Date of Incident	January 3, 2019
Date Filed	January 21, 2019
Mileage	5,492 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE DRIVING AT 60MPH ON FREEWAY, VEHICLE LOST ENGINE POWER WITHOUT WARNING AND WAS NO LONGER RESPONSIVE TO GAS PEDAL. NOT ENOUGH TIME TO MANEUVER OUT OF TRAFFIC. FIRST OCCURRED 2 WEEKS AFTER NEW VEHICLE PURCHASE. OUT OF SERVICE FOR 15 DAYS THEN RETURNED TO OWNER AFTER SOFTWARE UPDATE. SAME PROBLEM OCCURRED AGAIN 3 MONTHS LATER, DRIVING ON FREEWAY AT 60MPH. HAS CURRENTLY BEEN OUT OF SERVICE FOR 19 DAYS. DEALERSHIP SERVICE DEPARTMENT HAS ORDERED NEW POWER INVERTER MODULE (HYBRID MOTOR). *BF.. *TR

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