NHTSA Complaint #11171041 — 2017 JEEP COMPASS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11171041
Vehicle	2017 JEEP COMPASS
Component	SERVICE BRAKES
Date of Incident	January 20, 2019
Date Filed	January 20, 2019
Mileage	45,608 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY JEEP COMPAS WAS BUILT 8-2016 AND IS MAKING A EXTREMELY LOUD GRINDING NOISE. I TOOK MY VEHICLE TO GET LOOKED AT AND THEY ROTATED THE TIRES. THEY STATED THE TIRES ARE IN EXCELLENT CONDITION AND STATED THAT IT MAYBE THE AXEL OR INTERNALLY BECAUSE EXTERIOR VISUAL INSPECTION EVERYTHING WAS FINE. I CAME HOME AND PUT THE CAR IN PARK AND IT WAS STILL ROLLING AND I PUT THE EMERGENCY BRAKE ON AND THAT WAS MAKING A GRINDING NOISE ALSO. I NO LONGER FEEL SAFE DRIVING MY VEHICLE. I NEED MY VEHICLE TO BE ADDED TO RECALL T-26 AS I AM NOT GOING TO PAY FOR THESE REPAIRS UPFRONT. THE GRINDING NOISE JUST SEEMS TO BE GETTING LOUDER. I DO NOT WANT TO OPERATE THE VEHICLE AND LOOSE CONTROL WHILE DRIVING MY KIDS TO SCHOOL OR EVEN JUST DRIVING TO THE DEALERSHIP FOR REPAIRS.

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